At the recent North Devon Tourism conference it was pointed out that the South West England Regional Development Agency and the regional Business Link service had both disappeared. What does this mean for North Devon businesses?
Surprisingly, it seems to me that business support is now far more focused. North Devon+ is offering a programme of affordable, practical business courses, while COMBEbusiness, of which I am chairman, has just obtained funding for a year-long highly targeted training, development and support programme for businesses in Combe Martin, Ilfracombe and Woolacombe. And the NDBA is staging social media workshops too.
Agencies such as Job Centre Plus and colleges such as Petroc appear keener to engage directly with businesses and are attending events to get out and about in the business community.
Perhaps with less funding, organisations are becoming more focused and, as a result, more effective. I remember Tony Robinson OBE at a business event in Barnstaple a few years ago saying that only 10% of the budget for business support reached businesses themselves with the rest spent on infrastructure.
Also, with online networking, businesses have access to unlimited expertise. Previously support organisations were not necessarily staffed by people with direct business experience, while training could be supplied by suppliers good at getting public sector contracts but not so good at training.
I have just received advice on buying a new piece of kit from an experienced user and an IT expert in London, both of whom I connected with via social media. This advice is going to save me money and ensure I get the most suitable piece of kit for my needs. I can’t imagine SWRDA or Business Link being capable of providing such useful, practical support because they were too remote from the day-to-day world of running a business.
I’m not pleased that budgets are being cut, but I think it is a reminder that throwing money at an activity has little bearing on whether it will succeed. Sometimes scarce resources can inspire ingenuity and innovation, which at the moment we need aplenty.
What do you think?